Senior Sales Manager

From the heart of Clark Freeport Zone, the bustling centre of economic and tourism development in Central Luzon, rises Swissôtel Clark, a beacon of Swiss vitality and sustainability. With no fewer than 22 storeys, it’s the tallest building of its kind in the area. Part of the Hann Casino Resort complex, our non-smoking hotel provides easy access to all the dining, shopping and entertainment opportunities of Clark, Pampanga, while also acting as a haven of tranquility in the middle of it all.

The Senior Sales Manager is responsible for leading high-value or strategic accounts, ensuring strong client relationships, and supporting the department’s performance through advanced sales engagement and leadership. While actively conducting sales calls, the role provides mentorship to Sales Managers and Executives, oversees account quality, manages complex negotiations within approved parameters, and identifies key opportunities or risks for the Director of Sales (DOS). This position plays a pivotal role in maintaining high standards of account management and operational excellence within the Sales team.

Primary Responsibilities

• Meet daily targeted number of sales calls with quality and effectiveness

• Manage key strategic, high-value, or complex accounts

• Mentor and develop Sales Managers and Sales Executives

• Assist in onboarding and training of new Sales team members

• Ensure adherence to hotel and sales operational standards across the team

• Prepare proposals, quotations, and standard contracts

• Conduct client follow-ups and site inspections

• Maintain accurate and updated account information in CRM

• Develop weekly business leads for the Hotel

• Prepare a weekly list of accounts to penetrate for the following week

• Conduct weekly review of account profiles, including production and average rate

• Monitor competitors’ rates, account penetration, and market activities

• Fully manage assigned accounts including contracting, profile updates, and renewals

• Upsell, cross-sell, and promote hotel facilities & services

• Conduct negotiations within authorized parameters

• Attend client and community business events to maintain brand visibility

• Update DOS on market trends, business leads, and client insights

• Promote positive client relations and respond to requests promptly

• Handle client concerns tactfully and professionally, escalating when necessary
• https://careers.accor.com/global/en/job/senior-sales-manager-in-swissotel-clark-philippines-clark-freeport-zone-ph-jid-108369