Server

At the 25hours Hotel One Central, Bedouin traditions are brought back to life and reinterpreted in a contemporary way. Here our colleagues become storytellers themselves. With a view of the Museum of the Future near the Dubai International Financial Center, everyone will find their way to us. Whether for an ice cream walk or a birthday celebration, we also enjoy spending time together outside of work. We are a colourful, diverse, professional team and love our friendly, informal culture.

How does your working day look like …

• Provide consistent, professional service of all food and beverage offerings in accordance with hotel SOPs and brand standards.
• Ensure a smooth flow of daily operations and support the Supervisor in meeting service quality and guest satisfaction goals.
• Act as a liaison between the kitchen and the service team to ensure timely and accurate order delivery.
• Maintain a strong presence on the floor, anticipating guest needs and ensuring a warm, engaging, and efficient dining experience.
• Confidently handle guest inquiries, comments, or complaints with a solutions-focused and proactive approach.
• Maintain cleanliness, hygiene, and presentation standards across the dining area and service stations.
• Use POS systems (e.g., Micros) efficiently for order-taking and billing processes; handle cash and credit transactions in line with company procedures.
• Monitor product quality and communicate any inconsistencies to the Supervisor or Chef.
• Consistently apply upselling techniques to enhance the guest experience and maximize revenue.
• Assist in daily and weekly inventory checks and ensure proper storage and stock levels of operating equipment and supplies.
• Support the bar operations when required.
• Attend pre-shift briefings, team meetings, and training sessions as required.
• Deliver highly personalized service to all guests, including VIPs, ensuring each guest feels recognized and valued.
• Build rapport with regular guests and maintain a polished, confident presence at all times.https://careers.accor.com/global/en/job/server-in-25hours-hotel-dubai-one-central-dubai-united-arab–jid-106865