Server

After undergoing a transformative restoration, Waldorf Astoria New York is set to reignite its magnetic allure. Waldorf Astoria New York is seeking a Server – Peacock Alley to unveil a new era of luxury which embodies the spirit of New York City.

With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria New York provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms, 375 Private Residences, 40,000 square feet of event space, holistic spa and wellness programming, and a celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations.

As a Server at Peacock Alley, you will play a key role in delivering exceptional service to our guests within the elegant setting surrounding our historic clock in the bustling lobby. This iconic restaurant will serve three meals a day, along with cocktail service, creating an inviting and vibrant atmosphere. Your commitment to providing impeccable service will be vital in ensuring that every guest experience is seamless, memorable, and aligned with our aspirations for Forbes 5-Star status. You will engage guests with warmth and refinement, anticipating their needs and delivering thoughtful service at every step. Your ability to uphold the highest standards of luxury service will contribute to Peacock Alley’s reputation as an extraordinary destination for dining and hospitality, while fostering an atmosphere of sophistication and comfort.

• Classification: Full-Time
• Shift: Mornings

What will I be doing?

As a Server at Peacock Alley, you would be responsible for performing the following tasks to the highest standards:

• Greet guests warmly, using their names whenever possible, and engage with them in a manner that reflects the refined standards of the hotel and restaurant.
• Respond to guest requests promptly and efficiently, ensuring a personalized and attentive service experience at all times.
• Demonstrate a genuine sense of interest in guests’ needs, offering personalized recommendations and contributing to a memorable dining or cocktail experience.
• Maintain thorough knowledge of the menu, daily specials, and restaurant offerings to enhance the guest experience.
• Take food and beverage orders, input them into the point-of-sale system accurately, and ensure all details are correct.
• Retrieve and deliver food and beverages in a timely manner, ensuring presentation meets the highest standards of quality and elegance.
• Monitor guest satisfaction during their dining experience, promptly addressing any concerns or requests with professionalism and care.
• Serve alcoholic and non-alcoholic beverages in accordance with all applicable regulations and company standards.
• Ensure that your service station is always stocked with the necessary supplies for smooth service.
• Clearing and cleaning tables throughout the meal service, ensuring each table is prepared for the next guest with meticulous attention to detail and a seamless transition.
• https://jobs.hilton.com/apac/en/job/HOT0BXCV/Server-Peacock-Alley-Waldorf-Astoria-New-York