Server Assistant – Delmonico

Company Description

Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen.

Hotel Overview:

Located in the heart of downtown Fairmont New Orleans will be an impressive new addition to Fairmont’s luxury portfolio, offering 250 luxury guest rooms, four food & drink venues, a rooftop pool with expansive views of the city, more than 19,000 square feet of function space, and a 10,000 square-foot spa.

This property is destined to become an illustrious destination in the Central Business District, nearby the city’s renowned and historic French Quarter.

• Maintain complete knowledge of and comply with all departmental policies, service procedures, standards, and Delmonico Steakhouse service expectations.
• Support Servers and other Front of House team members in delivering attentive, efficient, and personalized service.
• Anticipate guest and service team needs and respond promptly and professionally.
• Greet and acknowledge guests in a warm, courteous, and professional manner when interacting with them throughout the dining experience.
• Assist with the delivery and presentation of food and beverages to guest tables in accordance with service standards.
• Ensure food is delivered to the correct table and assist Servers with proper placement and clearing of dishes.
• Maintain complete knowledge of menu items, ingredients, preparation methods, and common guest questions to provide accurate information when appropriate.
• Maintain cleanliness, organization, and proper appearance of guest tables, service stations, side stations, and assigned work areas.
• Clear and reset tables promptly and discreetly while minimizing disruption to the guest experience.https://careers.accor.com/global/en/job/server-assistant-delmonico-steakhouse-in-fairmont-new-orleans-new-orleans-united-states-jid-109432