Server – In-Room Dining

As an In-Room Dining Server at Fairmont, you will provide exceptional, personalized service to guests by delivering meals and beverages directly to their rooms. You will ensure that each guest’s experience exceeds their expectations through attentive service, attention to detail, and a strong understanding of the hotel’s offerings.

Rate of Pay: $16.88/hour

• Take guest orders over the phone in a professional and courteous manner.
• Serve food and beverages in accordance with Fairmont’s standards of presentation, ensuring orders are delivered on time and in perfect condition.
• Communicate effectively with guests, addressing any special dietary requirements, preferences, or concerns.
• Maintain up-to-date knowledge of the hotel’s menu and seasonal changes, to offer suggestions to guests.
• Accurately process orders and payments, ensuring guests’ checks are correct and payments are processed.
• Ensure that guest rooms are left neat and tidy after delivery, removing any unused or empty items.

• Alberta ProServe Certificate required
• Minimum of 1 year experience in food & beverage industry an asset
• Working knowledge of Micros, Property Manager and Microsoft applications an asset

You may be required to work on holidays, weekends, overnights and other non-day shifts. Submission of your application to Fairmont Chateau Lake Louise indicates that you are able to meet these requirements as needed.

Job Perks & Benefits:

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employeeshttps://careers.accor.com/global/en/job/server-in-room-dining-in-fairmont-chateau-lake-louise-lake-louise-canada-jid-86643