Spa Receptionist

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Spa Receptionist

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Spa Receptionist, you will be the first point of contact for all guests visiting the spa. Your role also involves coordinating with therapists and maintaining the cleanliness and ambiance of the reception area. As a Spa Receptionist, you’re not just providing administrative support to ensure seamless spa operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here’s what you’ll do during a typical day:

  • Welcome and assist guests:  Greet all guests entering the spa/salon and assist with check-in and registration procedures
  • Support guest scheduling:  Answer phones and emails, manage reservations, handle guest inquiries, and relay information to appropriate team members as needed
  • Provide administrative support:  Perform office duties such as data entry, filing, processing mail, taking notes, typing correspondence, and assisting spa managers with general administrative tasks
  • Problem Solving & Guest Relations:  Addresses guest concerns or complaints promptly, offering solutions to ensure a positive and satisfying spa experience.
  • Spa Ambiance & Cleanliness:  Maintaining a clean, organized, and tranquil spa reception area reflects the hotel’s high standards and ensures guest comfort. Ensures that spa brochures, promotional materials, and amenities are readily available and in pristine condition.
  • Promotions & Upselling:  Promotes spa treatments, packages, and retail products and upselling services to maximize guest satisfaction and revenue. Provides information on special offers and membership programs to encourage repeat visits and loyalty.

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

https://efet.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1009/jobs/preview/218082

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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