Spa Receptionist

Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge, where the stunning Canadian Rockies are your backyard. Here, you’ll discover a workplace that combines world-class hospitality with endless opportunities to explore and grow.

Nestled in Jasper National Park, our resort is more than a place to work, it’s a community. We are passionate about creating unforgettable guest experiences while fostering a supportive environment for our colleagues. Join us and make every day an extraordinary adventure.

We invite you to join the world of luxury hospitality at Fairmont Jasper Park Lodge, as our new Spa Experience Coordinator (Spa Receptionist). As a Spa Experience Coordinator at Fairmont Jasper Park Lodge, you will be an ambassador for exceptional service at our Fairmont Spa. Your personal attention to detail and knowledge of the many products and services offered will help to ensure our guests receive an exceptional experience.

What you will be doing:  

Reporting to the Spa Operations Manager, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly, and engaging service
• Follow all Spa policies, procedures and service standards
• Answer telephone inquiries promptly and professionally and provide immediate and courteous telephone response when booking and scheduling Spa treatments
• Be knowledgeable about all aspects of Spa treatments and the facility to ensure guests are provided with accurate information and inquiries are responded to in complete detail
• Ensure that attention to detail is accurately maintained with each guest reservation and all guest requirements or issues are clearly stated to ensure effective pass on
• Work with related hotel departments to ensure efficiency in meeting guest needs https://careers.accor.com/global/en/job/spa-receptionist-in-fairmont-jasper-park-lodge-jasper-canada-jid-110388