A Group Spa Sales Coordinator is responsible for implementing strategies, promotion and sales of Spa services, targeting guests traveling in groups, ensuring that their experience is comprehensive and personalized.
This position works in alignment with sales and marketing objectives and in collaboration with the Spa operations team to ensure flawless execution of each key interaction.
What will I be doing?
A strategist, he directs his full-time efforts in group spa sales and follow-up, his contribution impacts revenue and custom experience design. Specifically, you will be responsible for performing the following tasks to the highest standards
1. Promote and make visible the Spa’s facilities and services, managing the development of promotional materials and reservations.
2. Create unique itineraries for guests traveling in groups that integrate the SPA’s services.
3. Perform strategies focused on selling and interacting with group clients.
4. Collaborate with property sales and events teams to integrate spa services into group itineraries.
5. Participates in family tours (FAMS) and facility inspections.
6. Ensures consistent outreach that drives spa utilization and improves guest satisfaction.
7.Track SPA revenue performance metrics.
8.Create a wellness menu and group activities, unique activities that drive engagement and recruitment and improve guest satisfaction.
9. Research potential customers and develop customized proposals for each group.
10. Anticipate guest needs and desires by analyzing profiles and preference.
What are we looking for?https://jobs.hilton.com/apac/en/job/HOT0C6JT/Spa-Sales-Groups-Coordinator
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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