Staff Housing Coordinator

Who We Are:

Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It’s the perfect work/life combination.

Our Staff Housing Coordinator plays an integral role at the hotel in providing employees who reside in Staff Housing a positive and healthy living experience.  They are the first person our new employees see when they arrive and the last person they see when they depart. If you enjoy being a part of an amazing team, and providing great customer service to fellow employees, this Staff Housing Coordinator position will be a perfect fit for you.

Job Duties Include:

• Consistently offers professional, engaging and friendly service at all times
• Facilitate check in / check out of residents and roommate assignments
• Perform a high volume of data entry including employee information and updating resident files and master lists
• Enter, maintain and follow up on work orders for the staff housing buildings
• Answer telephone inquiries promptly and professionally and channel to the appropriate person for assistance
• Organize and sort employee mail
• Assist residents who have questions, concerns, or  need assistance
• Assist in maintaining the standards, procedures and policies of the office
• Safeguard the privacy of employee information by maintaining complete confidentiality

Your Skills & Qualifications:

• Excellent customer service skills
• Excellent attention to detail
• Able to work independently
• Able to be active for 8 hours

Job Perks & Benefits:

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)
• https://careers.accor.com/global/en/job/staff-housing-coordinator-in-fairmont-banff-springs-banff-canada-jid-67505