Supervisor Houseperson, Banquet

Come join the team at the Hilton San Francisco Union Square located in the heart of Downtown San Francisco! Our hotels are located a block from the Curran and ACT theaters, and just two blocks from Union Square and Westfield San Francisco Centre. The Powell Street cable car turnaround, San Francisco Museum of Modern Art, and Moscone Convention Center are within a mile. Our Hiton Union Square property in the largest in the Bay Area with 1921 rooms, over 150,000 square feet of meeting space with 44 meeting rooms. Our Parc 55 property has 1024 room with over 30,000 square feet of meeting space with 21 meeting rooms.

A Banquet Houseperson Supervisor is responsible for overseeing the set-up and clean-up of all banquet functions in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.

Hourly Wage: $26.80 (Probationary Rate), $35.73 (Full Rate)

What will I be doing?

As a Banquet Houseperson Supervisor, you would be responsible for overseeing the set-up and clean-up of all banquet functions in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Supervise and assist Housepersons with set up to ensure compliance with event specifications and with clean up and break down after events
• Assist Housepersons with and oversee a variety of tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays
• Assist with planning, organization and execution of all banquet functions
• Greet clients and guests and respond to guest inquiries and requests in a timely, friendly and efficient manner
• Participate in and lead department meetings, as needed

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality – We’re passionate about delivering exceptional guest experiences.
• Integrity – We do the right thing, all the time.
• Leadership – We’re leaders in our industry and in our communities.
• Teamwork – We’re team players in everything we do.
• Ownership – We’re the owners of our actions and decisions.
• Now – We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability
• https://jobs.hilton.com/apac/en/job/HOT0BZI2/Facilites-Supervisor-Houseperson-Banquet-Hilton-San-Francisco-Union-Square