Who We Are:
Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It’s the perfect work/life combination.
We are seeking for a dedicated and personable professional to join our team as a Switchboard Agent. In this vital role, you will be the first point of contact for our guests, handling inquiries and requests with exceptional care and efficiency. If you excel in problem-solving, communication, and building relationships, this position offers an exciting opportunity to contribute to a premier guest experience. Join us and be part of a dynamic team committed to excellence in hospitality.
Starting Rate: $19.59 per hour
We recognize tenure through our compensation. Hourly rates increase after six months, and yearly to three years. At three years the pay rate for this role would be $24.93.
Note: The official title for this position will be Royal Service Agent.
Job Duties Include:
Your Skills & Qualifications:
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Job Perks & Benefits:
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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