Team Member, Reservations

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
contact@hospitalityjobsvacancies.com

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Team Member, Reservations

Description:

  • Manage all mails from guests and ensure response and completion of all guest requests and evaluate all reservation logbook and provide update on everyday basis.

    – Assisting and advising customers who may be choosing from a variety of travel options.

    – Making reservations for customers based on their various requirements and budgetary allowances.

    – Checking the availability of accommodation or transportation on the customers’ desired travel dates.

    – Sorting out any issues that may arise with bookings or reservations.

    – Up-selling

  • when appropriate
  • by informing customers of additional services or special packages
  • such as tour tickets
  • travel insurance
  • or upgraded seats/accommodations.

Qualifications:

  • Experience working in the hospitality or travel industries or equivalent.

    – Customer-service experience.

    – Excellent command of English language knowledge of other languages is a plus.

    – Multi-tasking and time-management skills

  • with the ability to prioritize tasks.

    – Sound knowledge of Opera/Micros system is an advantage.

    Send your CV to:
    Careers.penang@amari.com

    Positions are opened to all local and permanent
    residence of Malaysia only.

    Only shortlisted candidates will be contacted.

Education:

Diploma

Years of experience:

1

Number of positions:

2

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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