Waiter/Waitress-1

Service Attendant

Mandarin Oriental, Sanya is looking for a Service Attendant to join our Food and Beverage team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

MANDARIN ORIENTAL, SANYA

A hidden gem where nature is celebrated, and privacy is assured.

Mandarin Oriental, Sanya is the first venture of Mandarin Oriental Hotel Group in China, extending the Group’ luxury and lifestyle retreat concept designed for seasoned international travellers in search of tranquillity and the utmost in relaxation and luxury.

The resort enjoys the tranquillity of a 1.2 km nationally protected coral bay and is spread out over 12 hectares of lush tropical bloom overlooking the warm, soothing waters of the South China Sea.

About the job

The Service Attendant will ensure the highest level of guest satisfaction through the accurate and timely recording and serving of all guests’ orders. The incumbent should be able to anticipate guest needs and address them accordingly in order to provide guests with a delightful experience as well as work in accordance with the service standards set forth by the management team. He/she will also work with the server assistants to maintain a clean and organized environment for guests.

As Service Attendant, you will be responsible for the following duties:

• Fine dining service a must
• Provide excellent service at all times to all of our guests
• Assist guests courteously and efficiently
• Set up tables up to our standard
• Maintain the dinning room and station clean at all the time
• Keep chairs and banquettes clean and clear of debris
• Take customer food and beverage orders
• Extensive knowledge of food and beverage in order to service and up sell our product, including liquors and cocktails
• Set up side station
• Make sure that all silver and glasses are wiped and spotless
• Mark tables appropriately to food order for each course
• Enter all sales in POS without errors. Double check list of items before “sending”
• https://careers.mandarinoriental.com/jobs/waiter-waitress-1-sanya-hainan-china-7203a4c9-93d7-4550-a1a3-b408e7c88ac1