Welcome Desk Agent

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Welcome Desk Agent

Welcome Desk Agent (Receptionist)

Split across two unique buildings, a former telephone exchange and a bank, W Amsterdam is an intriguing design mix of heritage and contemporary style. Mixing historical Dutch architectural elements with cutting-edge design right next to Dam Square, W Amsterdam is at the epicenter of this energetic and forward-thinking city. We offer innovative design and luxury in our 238 stylish guest rooms, including 23 suites, three WOW suites and two lavish Extreme WOW Suites. Our guests can indulge in one of our destination restaurants THE DUCHESS and MR PORTER and taste signature sips at our rooftop W Lounge overlooking the Royal Palace and the city lights, including WET Deck the iconic rooftop pool. We offer  exclusive access to a vibrant nightlife, dining, shopping and fashion scene with our signature Whatever/Whenever® service, our in-the-know W Insiders and our W Happenings.

W Hotels does not recruit, we cast Talent. W Amsterdam, located at Spuistraat 175 is casting a Welcome Desk Agent.  You will be joining the Welcome Desk Team. This team is responsible for the Welcome Desk in the Exchange Building, as well as the Bank Building. They are also in charge of the Whatever Whenever Department (call center).

Main responsibilities: 

  • Responsible for the daily operations at our Welcome Desk. You are part of a bigger team, and the entire team is responsible for making the guests dreams come true.
  • Being in the know:  You are the expert when it comes to the hotel and the city, and you know all the ins and outs on our hotel facilities and possibilities in and around the hotel.
  • Welcoming and helping guests throughout their stay. Ensure you are following service standards and operating procedures from the beginning to the end of each interaction.
  • Showing guests our Whatever/Whenever service while they are with us, and connect with them to be able to personalize that service, creating memorable experiences.
  • Making sure everything sparkles, we all enjoy a clean environment
  • You will be on rotating shifts. Weekends are busiest, as well as evening/nights, so expect to be on shift then.
  • Ensuring you are well prepared for the shift ahead of you, as well as your colleagues after you. Mise en Place will be your life saver.
  • You will be working in a fast paced environment, under pressure, with loud music. Gotta love it.
  • We are ALL-IN, and have more teams that we cooperate with . We expect you to be flexible to work with other departments. You’re not the only one on stage.

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

GSA

Job for: Locals

GS

Indonesia

Bellman

Job for: Locals
Bangladesh

Retail Associate

Job for: Locals

JOB DESCRIPTION A Retail Associate is responsible for assisting guests and selling merchandise in a timely, friendly and efficient manner in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Retail Associate, you would be responsible for assisting guests and selling merchandise in a timely, […]

United States

Guest Service Agent

Job for: Locals

We are seeking a Guest Service Agent to deliver exceptional hospitality and create memorable guest experiences. As the first point of contact, you will provide a warm welcome, handle guest inquiries, and ensure a seamless check-in and check-out process. Hilton Adelaide is centrally located, overlooking Victoria Square. The hotel has 377 rooms ranging from guest rooms to […]

Australia

Concierge team member

Job for: Locals

Thrive in an environment where care and kindness are at the heart of everything we do. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact. We will support […]

Australia

Add Your Heading Text Here