Welcomer/Porter

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Welcomer/Porter

Company Description

 

Sofitel – Chic, Passionate, Indulged, Special. Experience the very best of modern luxury at Sofitel Auckland Viaduct Harbour. Here you can indulge in a decidedly chic encounter that combines the spirit of Aotearoa with the French Art de Vivre.

The unmistakable influence of fashion has imbued Sofitel with a couture approach to service, from the fine attention paid to the smallest detail, to the elaborate flourishes that enchant and delight guests. As proud “Ambassadors” of l’Art de Vivre around the world, we are committed to delivering hospitality excellence and heartfelt service, in a manner that is tailor-made to our guests

We are looking for ambassadors for Sofitel Auckland Viaduct Harbour as Full Time Welcomer/Porter. The ambassador should have an eye for detail, a passion for creating magnifique luxury experience for our guests and developing a wonderful team.

 

Job Description

 

Our Ambassador will:

  • Assist in the day to day operations of the Front Office department including greeting guests, assisting with car, hotel doors, guest luggage, lobby services and security functions, ensuring that standards are maintained in these areas, efficiency evident and customer’s needs met and expectations exceeded.
  • Provide quality service to the customer by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay.
  • Maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis.
  • Assist with car / hotel doors and guest luggage. Ensure timely delivery of all guest luggage. Explain technology and features of guest rooms.
  • Exercise care and responsibility when parking guest vehicles. Follow procedures set out in manual.
  • Ensure messages and faxes are delivered with the utmost urgency.
  • All guest property in storage, long or short term, documented and cared for.
  • When guest report lost property take all relevant information and pass on to housekeeping.

 

Qualifications

 

  • Must have Valid Full New Zealand Drivers Licence. Applications without this requirement will be declined unfortunately.
  • Clean Driving History
  • Strong Presentation and organisation skills
  • Ability to work in the fast paced environment and be proactive
  • Previous hotel experience is a bonus
  • Customer Service Skills is a key
  • Luxury Attitude
  • Pride and Passion for the Brand

 

Additional Information

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Receptionist

Job for: Locals

Sofitel – Chic, Passionate, Indulged, Special. Experience the very best of modern luxury at Sofitel Auckland Viaduct Harbour. Here you can indulge in a decidedly chic encounter that combines the spirit of Aotearoa with the French Art de Vivre. The unmistakable influence of fashion has imbued Sofitel with a couture approach to service, from the fine attention […]

New Zealand

Driver

Job for: Locals & Expats

Swissotel Al Ghurair & Swissotel Living Al Ghurair Hotel is a 620-room-and-suite upper upscale property. Catering for both business and leisure clientele. The hotel is located in Deira in the heart of Dubai and within easy reach of major tourist landmarks, leisure destinations and city services. It is linked to the Al Ghurair Shopping Centre, […]

United Arab Emirates

Stagiaire Front Office

Job for: Locals

Company Description   Hôtels alliant luxe à la française et gastronomie locale raffinée: Surplombant la vallée de la Pétrusse, le Sofitel Luxembourg Le Grand Ducal offre une vue exceptionnelle sur le quartier historique de la ville. C’est l’endroit rêvé pour vous plonger dans le charme inénarrable de Luxembourg, tout en profitant d’un accueil et d’installations […]

Luxembourg

Assistant Reservation Manager

Job for: Locals & Expats

Company Description   SO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant-garde design and creative approach to the world of luxury.   Job Description   We are seeking a dynamic and customer-focused […]

United Arab Emirates

Front Desk Agent

Job for: Locals

Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh’s business, cultural and retail hub.  Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting. What Is In It For You:  Competitive salary and flexible benefit plans Opportunity for commissions Employee rates at Luxe Accor […]

United States

Add Your Heading Text Here