KEY RESPONSIBILITIES Serve as the first point of contact for guest dining requests, whether in-room dining or restaurant reservations. Take and confirm guest orders clearly and accurately, using Hilton systems and standards. Ensure seamless communication with service and kitchen teams to deliver a flawless guest experience. Maintain a thorough knowledge of menu items, promotions, and […]
Here’s what you’ll do during a typical day: Ensure seamless operations: Manage daily food and beverage operations for designated outlets, ensuring top-tier quality, service, and marketing strategies that maximize profitability and customer satisfaction Enhance guest satisfaction and service excellence: Support the development and implementation of guest satisfaction strategies, monitoring trends, gathering feedback, and driving continuous improvements to […]
About us: As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective […]
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As an Assistant L&D Manager, you’re not just managing training initiatives for hotel team members – you’re spreading the light and warmth of hospitality by delivering memorable experiences that […]
Exceptional Hospitality Starts with You This role is based at one of our corporate offices in Miami, FL, McLean, VA, or Dallas, TX This is your chance to be part of an in-house Commercial Services team that propels Hilton’s sales, revenue management, call center, and analytics functions! As the Manager, AI & Resorts Offers Strategy, […]
