Outlet Supervisor/Sommelier

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity.  Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

The Fairmont Chateau Lake Louise is seeking a dynamic Restaurant Supervisor/Sommelier. This position is ideal for the individual who aspires to lead our front-of-house team across multiple outlets and serve as our in-house wine authority. You will ensure world-class service flows while working alongside our beverage director in curating and elevating our wine program (500+ labels) to enhance every guest’s dining experience.

Pay Rate: $26.87

Job Duties Include:

• Display an active presence in our dining rooms and public areas interacting with guests and colleagues
• Execute proper wine service techniques (opening, decanting, serving at ideal temperatures, and correct glassware)
• Recommend food and wine pairings to guests; train and empower servers to make informed suggestions
• Foster ongoing professional development, growth, and satisfaction of all Food & Beverage colleagues—providing feedback, coaching, and formal training on service excellence and wine knowledge
• Cellar Management: Conduct daily inventory reconciliation of wine sales and place timely re-orders, continuously monitor cellar conditions (temperature, humidity, security), and perform monthly inventory audits of a 500+ label collection.
• Monitor resources ensuring the tools are available to deliver the service our guests expect
• Ensure the ongoing professional development, growth, and work satisfaction of all colleagues
• Ensure all financial reporting is maintained and accurate (billing, payroll etc.)
• Monitor and manage labour costs and expenses daily with a focus on meeting and improving on month end targets
• https://careers.accor.com/global/en/job/outlet-supervisor-sommelier-in-fairmont-chateau-lake-louise-lake-louise-canada-jid-52300