Catering Manager

After undergoing a transformative restoration, Waldorf Astoria New York is set to reignite its magnetic allure. Waldorf Astoria New York is seeking an Catering Manager to unveil a new era of luxury which embodies the spirit of New York City.

With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria New York provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms, 375 Private Residences, 40,000 square feet of event space, holistic spa and wellness programming, and a celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations.

What will I be doing?

As a Catering Manager, you will be responsible for the supervising of contracted groups and social event food/beverage and meeting room revenues and experiences, room block supervising, negotiation of supplier services. Ensuring event planner satisfaction while meeting and or exceeding department and individual revenue goals.

• Communication to internal and external clients via telephone, email, written documents or in person Handling phone calls, e-mails and greeting clients for Catering and Events in a professional, courteous manner.
• Inputting programs in booking systems, managing VIP guest arrangements, and coordinating site visits.
• Creating and communication of documents including but not limited to wedding BEOs, group resumes, post event reports, menus, diagrams/floor plans.
• Working with affiliate groups.
•  Assist with clients and deliver on the client’s expectations.
• Demonstrate knowledge of job systems, products, booking systems, and processes.
•  Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution for the client.
•  Ensure high quality service by communicating and assisting others to understand the guest needs.
• https://jobs.hilton.com/apac/en/job/HOT0BHAZ/Catering-Manager-Waldorf-Astoria-New-York