Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
https://careers.marriott.com/concierge-agent/job/C04A33E25E6B48A94F0290DAE4D4B6FE
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
JOB DESCRIPTION The Signia by Hilton Orlando Bonnet Creek is seeking a full-time Front Office Supervisor to join their team! Ideal Candidate will have previous customer service and hospitality experience, open availability, prior experience working at a hotel front desk is required. Shift Pattern: Open availability and Weekend/holiday availability are required. *Mainly 2nd shift 2:45pm – 11:15pm, […]
JOB DESCRIPTION A Guest Relations Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. What will I be doing? As Guest Relations Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP […]
Stellenbeschreibung Ihre Aufgaben umfassen: Empfang und Betreuung unserer Gäste mit einem herzlichen und professionellen Auftreten Durchführung des Check-ins und Check-outs sowie die Verwaltung von Reservierungen Bearbeitung von Gästewünschen, Anfragen und Reklamationen Organisation und Koordination von Zimmerbuchungen Unterstützung bei administrativen Aufgaben wie der Postbearbeitung und der Zahlungsabwicklung Sicherstellung eines reibungslosen Ablaufs an der Rezeption während […]
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do […]
Subscribe to Hospitality Jobs newsletter to get the latest hospitality news around the world.
