Job Description
We are seeking a visionary and goal-oriented Director of Food and Beverage to join our luxury resort in the beautiful Playa del Carmen, Mexico. As a key member of our executive team, you will oversee all aspects of our food and beverage operations, ensuring exceptional guest experiences while driving profitability and efficiency.
- Develop and implement strategic plans to achieve departmental goals and maximize revenue
- Oversee the planning and execution of all food and beverage operations across multiple outlets
- Create and manage budgets, forecasts, and financial reports for the F&B department
- Ensure each outlet is managed by a highly accountable team, focusing on profitability and service excellence
- Coordinate the formulation of the Annual Operating Budget, including projected revenues, expenses, and equipment needs
- Monitor all costs and implement measures to control them effectively
- Maintain strict adherence to the Department Operational Budget
- Uphold and enhance service standards across all outlets and banquet operations
- Handle guest complaints, requests, and inquiries related to food, beverage, and service with utmost professionalism
- Establish and maintain strong relationships with guests, focusing on exceptional customer service
- Ensure all Departmental Operations Manuals are prepared, updated, and followed
- Collaborate with marketing to develop and implement effective F&B promotional strategies
- Stay current with industry trends and implement innovative F&B concepts to maintain a competitive edge
Qualifications
- International experience and luxury hospitality background required.
- Minimum of five years experience in a food and beverage senior leadership role, preferably in a luxury resort setting
- Proven track record in managing large operational teams with multiple F&B outlets
- Strong financial acumen with experience in budgeting, forecasting, and profit optimization
- Excellent leadership skills with the ability to build and maintain a high-performing team culture
- Outstanding communication and interpersonal skills, with the ability to interact effectively with guests, staff, and stakeholders
- Demonstrated success in developing and implementing innovative F&B concepts and service standards
- Proficiency in food and beverage management software and point-of-sale systems
- In-depth knowledge of health and safety regulations in the hospitality industry
- Expertise in menu planning, food cost control, and inventory management
- Strong problem-solving skills and ability to make decisive actions in a fast-paced environment
- Fluency in English and Spanish; additional languages are a plus
- Passion for culinary arts and current food and beverage trends
- Commitment to sustainability and responsible sourcing practices
Additional Information
WHAT IS IN IT FOR YOU:
– Learning programs through our Academies
– Opportunity to develop your talent and grow within your property and across the world!
https://careers.accor.com/global/en/job/director-of-food-and-beverage-in-fairmont-mayakoba-playa-del-carmen-mexico-jid-55853
