Looking to join a culture of excellence as a Front Office Team Member?
Join the place where our guests feel at home and our team feels valued and embark on a journey of self-discovery, growth and an exceptional career.
What will I be doing?
• Welcoming all guests as soon as they arrive with care and attention, with a personalised approach
• Proactively anticipating guests needs and looking for suitable solutions
•Conveying the hotel image and promoting company’s loyalty programme ALL
•Assisting as required with the solving of any guest feedback and being able to handle them in an efficient and satisfying manner
•Passing knowledge of the facilities and services, events offered by the hotel and the surrounding area and actively promoting them
•Carring out all operations concerning guests arrival and departure in compliance with payment procedure
•Informing guests about formalities, any special conditions relating to their stay and the services available
•Actively contributing to the qualitative and quantitative targets of the department
Why join us?
•Personal development programs
•Complimentary meals on duty and uniforms
•Worldwide travel perks
•Pension scheme
•28 days holidays including bank holidays (increasing yearly)
•Bonus Scheme
•Apprenticeship scheme
Information on the processing of your personal data
The personal data collected in the context of your application will be kept for a period of up to six months after our last contact, unless you request its deletion by writing to the Data Privacy Team at AccorInvest UK, 10 Hammersmith Grove, London W6 7AP, or by sending an e-mail to gdpr_uk@accorinvest.com.
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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