Food & Beverage Supervisor

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,​
Join us and become a Heartist®.

As our next Food & Beverage Supervisor you will:

• Check in on dining customers to enquire about food quality and service
• Conduct checks to ensure that enough products are on hand to serve customers, order items as needed, and generate inventory reports for superiors
• Ensure that the outlets meet all sanitation and safety regulations
• Manage restaurant staff’s work schedules and allocate tasks efficiently
• Conduct regular inspections of the restaurant to maintain high standards
• Resolve guests’ complaints promptly and professionally
• Train and mentor new staff members on company policies and procedures
• Coordinate with the kitchen team to ensure timely food preparation and delivery
• Implement and maintain quality control measures for food and beverage service
• Organise and oversee special events or promotions within the restaurant, bar and banqueting
• Ensure compliance with licensing laws and food safety regulations
• Analyse sales data and customer feedback to improve service and increase profitability
• Collaborate with other departments to enhance overall guest experience
• Maintain accurate records of staff performance, inventory, and financial transactions

• previous experience in similar role is required
• right to work in the UK is required
• customer service skills

What is in it for you:

• A Discount Card to be used in Accor Hotels Worldwide
• Complimentary stays in UK hotel (Bonus Breaks Vouchers – subject to availability and T&C)
• Training & Development
• https://careers.accor.com/global/en/job/food-and-beverage-supervisor-in-novotel-london-excel-london-united-kingdom-jid-54760