“A passion for perfection”
Swissôtel Hotels & Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people. We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring news ideas, use and develop their knowledge to reinvent their career path.
Swissôtel Al Maqam is Swissôtel’s Second hotel to open in Saudi Arabia. The hotel offers 1624 elegant rooms and suites with modern design, complementing the values of today’s Arab culture.
As part of the prestigious Abraj Al Bait complex, the deluxe Swissôtel Al Maqam is a contemporary five-star hotel located in close proximity to the holy Masjid Al Haraam, overlooking the Ka’aba and the Grand Mosque.
Swissôtel Al Maqam is part of a new urban development, including two restaurants, one executive lounge, two meeting rooms and a business centre. It has private entrances that make it easier for our valuable gusts to reach Al Masjid Al Haram
– Respond to any questions, needs and desires of guests, and follow up with guests to ensure their requests have been met to their satisfaction
– Respond to guests needs and anticipate their unstated ones
– Expect and react promptly to guests’ requirements and inquires
– Actively listen and resolve guests’ complaints
– Oversee and coordinate all arrivals and departures of special guests (VIPs)
– Coordinate and manage communication between guests and staff
– Promote all amenities, conveniences and programs offered
– Other duties as assigned
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
A Front Office Manager is responsible for directing and administering Front Office operations in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As Front Office Manager, you would be responsible for directing and administering Front Office operations in the hotel’s continuing effort to deliver outstanding guest […]
A Reservations Supervisor oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. What will I be doing? As Reservations Supervisor, you oversee the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. The Reservations Supervisor will work with the […]
A Reservations Executive oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. What will I be doing? As Reservations Executive, you oversee the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. The Reservations Supervisor will work with the […]
A Night Supervisor supervises night-hour assistance to Guests to contribute to an overall exceptional experience from check-in through check-out. What will I be doing? As Night Supervisor, you will supervise night-hour assistance to Guests to contribute to an overall exceptional experience from check-in through check-out. A Night Supervisor contributes to the first impressions of our […]
Job Description Responsible for pick-up and delivery of guest laundry. Collects laundry and dry cleaning bags from guest rooms and ensures that guest name, room number and laundry pieces are listed. Counts and verifies all items as per the laundry and dry cleaning lists and records collection and delivery times and special message. […]
Subscribe to Hospitality Jobs newsletter to get the latest hospitality news around the world.
