RECEPCIONISTA

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

RECEPCIONISTA

Somos a Accor. Somos líderes mundiais em Hospitalidade Aumentada. Somos mais de 230.000 especialistas em hospitalidade colocando as pessoas no centro do que fazemos, criando novas conexões e emoções para nossos hóspedes, nutrindo uma verdadeira paixão pelo serviço e conquistas além dos limites.
Tudo o que vem faz do coração, e é por isso que somos os maiores na arte de receber, conectar e servir. Somos muito mais do que acomodação e hotéis. Nossa promessa é superar todas as expectativas, promovendo inclusão, cuidado e um serviço impecável. Estamos atentos ao mundo, ao que as pessoas procuram.

Descrição da vaga
  • Recepcionar hóspedes/clientes no balcão ou por telefone, identificando-os e prestandoinformações e esclarecimentos diversos (reservas, confirmação de passagem aérea, endereços/fones de locais, reclamações etc).
  • Mediar conflitos e intervir em situações críticas/atípicas, junto aos clientes/hóspedes.
  • Alimentar o sistema com as informações de reserva dos clientes.
  • Oferecer, pontuar e operar o programa de fidelidade de acordo com os padrões
    estabelecidos.
  • Realizar atendimento telefônico, seguindo os padrões da rede e da unidade.
  • Executar outras atribuições correlatas de acordo com a necessidade da área.
Qualificações
  • Inglês Fluente
  • Procedimentos internos de Recepção
  • Pacote Office
  • Internet
  • Conhecimento em alguma outra lingua será um diferencial.

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Concierge Supervisor

Job for: Locals

his position is open to Australian residents only or applicants who have the legal right to work in Australia. About Hilton Melbourne Little Queen Street Hilton Melbourne Little Queen Street combines old world charm with modern luxuries! This stunning hotel in the heart of the CBD features 244 stylish guest rooms, including 10 spacious suites, […]

Australia

Front Desk Supervisor

Job for: Locals

Doubletree by Hilton Bahia Mar Fort Lauderdale is looking to welcome a Front Desk Supervisor to join the team!  Our hotel, which has 296 guest rooms, is located next to the Fort Lauderdale beach, half a mile south of East Las Olas Boulevard. Our 5+ team members report to the Director of Front Office Operations.  The […]

United States

Front Office Manager

Job for: Locals

A Front Office Manager supervises the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. What will I be doing? As Front Office Manager, you will oversee the Front Office Team which is the main connection between the Guest, the hotel, […]

Mexico

Front Office Assistant Director

Job for: Locals

An Assistant Director of Front Office is responsible for assisting in the direction and administration of all Front Office operations in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As an Assistant Director of Front Office, you would be responsible for assisting in the direction and […]

United States

Guest Relations Manager

Job for: Locals

JOB DESCRIPTION About Hilton Melbourne Little Queen Street Hilton Melbourne Little Queen Street combines old world charm with modern luxuries! This newly opened hotel is located in the heart of the CBD, and features 244 stylish guest rooms, including 10 spacious suites, a restaurant and bar, fully equipped gym and five meeting & event spaces. […]

Australia