Guest Service Agent

JOB DESCRIPTION

The all-suite, Beach House Fort Lauderdale, A Hilton Resort is looking for their next Guest Service Agentto join their Guest Services team.

The Beach House Fort Lauderdale, A Hilton Resort is three miles away from Las Olas Boulevard’s vibrant restaurants and shops, with Fort Lauderdale Airport less than seven miles away.

Ideal Candidate will have at least one year of Guest Service Agent, Sales and Customer Service and will also be able to communicate in English and understand the language. 

Shift Pattern: Rotating morning and afternoon shifts throughout the week.

Pay Rate: $19.00 per hour

What are the benefits of working for Hilton?*

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Go Hilton travel program: 100 nights of discounted travel
• Access to your pay when you need it through DailyPay
• Hilton Shares: Our employee stock purchase program (ESPP) – you can purchase Hilton shares at a 15 percent discount!
• Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
• Flexible shifts and days off
• Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care
• Mental health resources including free counseling through our Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• 401K plan and company match to help save for your retirement

*Available benefits may vary depending upon property-specific terms and conditions of employment

What will I be doing?

As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

https://jobs.hilton.com/apac/en/job/HOT0BR3J/Guest-Service-Agent-Beach-House-Fort-Lauderdale-A-Hilton-Resort