Sales Manager

At Fairmont, our passion is to connect our guests to the very best of our destinations.  Our hotels offer guests extraordinary places, created by combining unique architecture, expressive décor and artistry and magnificent features.  Add engaging service and the result is an unforgettable guest experience.

Fairmont Chicago, Millennium Park features beautifully appointed, extraordinarily spacious guestrooms and spectacular suites, including 83 newly renovated rooms and Fairmont Gold Lounge along with our recently launched pan-Latin Restaurant in partnership with Richard Sandoval Hospitality.  Fairmont Chicago, Millennium Park offers a superior and distinctive array of amenities and services, including seasonal pop-ups and luxury event space.

The Sales Manager is responsible for identifying, prospecting, and securing group rooms business. Liaise between multiple departments to turn moments into memories and make special happen to ensure we secure these groups.

What you will be doing:

• Identify and qualify potential leads through research and following the hotel sales strategy.
• Create and maintain customer relationships to achieve optimum market share. Understand their needs and provide tailored solutions to meet their group requirement.
• Prepare compelling proposals and presentations to showcase our hotel’s facilities, services, and offerings to prospective clients. Always maintain product knowledge including all relevant rate structures and promotional offers.
• Stay abreast of industry trends, market dynamics, and competitor activities to identify opportunities and threats. Adjust sales strategies accordingly.
• Negotiate favorable terms and contracts with clients while ensuring alignment with hotel policies and revenue objectives, prepare and conduct proper site inspections. Track the contract signing and payment within the stipulated deadlines.
• Work closely with the events, catering and operations teams to ensure seamless execution of group bookings and exceptional guest experiences.
• Analyze sales data and market trends to forecast sales revenue accurately. Provide regular reports and updates to Director of Group Sales and Director of Sales and Marketing.
• Provide guidance and support to the sales team fostering a culture of continuous learning and development.
• https://careers.accor.com/global/en/job/sales-manager-in-fairmont-chicago-millennium-park-chicago-united-st-jid-60507