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Captain

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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  • Departement: F&B, F&B *

Captain

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he overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values in order to encourage sales and maximize guest satisfaction.

Key Responsibilities

  • Responsible to Restaurant Supervisor/ Assistant Restaurant Manager/ Restaurant Manager.
  •   Responsible for Waiter/ Waitress & Host/ Hostess
  • Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and nametag at all times according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.
  • A courteous, professional and efficient service is provided at all times.
  • All duties and tasks are performed as per the tasks required at the outlet.
  • Be knowledgeable of all services and products offered by the hotel.
  • Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.
  • Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.
  • Monitor operating supplies, equipment and reduce spoilage and wastage successfully.
  • Ensure that the place of work and surrounding area is kept clean and org
  • Successfully perform opening and closing procedures established for the ass
  • Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.
  • Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.
  • Being knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
  • Understand and strictly adhere to the rules & regulations established in the hotel’s policy manual and the hotel’s policy on fire, hygiene, health & safety.
  • Maintain a good rapport and work relation with staff in the assigned department and within the hotel.
  • https://kempinski.pinpointhq.com/en/postings/0c913325-3890-4acc-99e3-5479d7cc2918

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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