Director of Catering

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

High up on the rocky Witwatersrand is where you’ll find us. Despite being in the middle of South Africa’s largest city, our Westcliff Hotel feels like a chic hillside village, with nine sun-splashed villas woven with courtyards, fountains and gardens. Take a ride up our glass elevator to meet friends for seasonally inspired dishes at Flames, visit our destination day spa that captures the serenity of the region with its nature-inspired treatments, or simply step out onto your room’s balcony to enjoy a quiet moment as you admire the endless treetops that stretch out before you.

About Four Seasons Hotel, The Westcliff, Johannesburg

Join Our Team at the iconic Four Seasons Hotel the Westcliff, Johannesburg.  A stylish urban resort elevated on a hillside with panoramic views across the Johannesburg Zoo and the prestigious neighbourhoods’ of the Parks whilst working on a team that is built on mutual respect, collaboration, excellent service and passion for food and wine.

We seek a highly motivated and service-minded individual to join the Catering team as the Director of Catering.

The deeply instilled Four Seasons culture is personified by its employees, people who share a single focus and are inspired to offer great service.  Four Seasons Hotels and Resorts has been ranked FORTUNE Magazine’s “100 Best Companies to Work For.”

“The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion, and culture.  It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” – Isadore Sharp, Founder and Chairman Four Seasons Hotels and Resorts

Job Summary

Leadership & Team Management

• Responsible for leading and developing a dynamic catering team, including Assistant Director of Catering, Managers, Executives, and Coordinators.
• Must demonstrate strong people management skills, fostering high morale and performance.

Strategic Sales & Revenue Generation

• Accountable for maximizing catering sales revenue through strategic planning, up-selling, and effective client engagement.
• Must meet personal and departmental sales goals while ensuring optimal yield from every booking.

Event Excellence & Client Satisfaction

• Oversees all aspects of group and private events, ensuring exceptional service and flawless execution.
• Maintains high standards in client communication, complaint resolution, and VIP event handling.

Operational & Financial Oversight

• Prepares and manages forecasts, budgets, and marketing plans for catering operations.
• Ensures profitability through cost control, efficient resource allocation, and adherence to credit policies.

Collaboration & Innovation

• Works closely with the Commercial Director and other departments to align catering strategies with overall hotel goals.
• https://careers.fourseasons.com/us/en/job/REQ10355673/Director-of-Catering