In this role, the Front Office Shift Leader supports the Front Office Manager and Assistant Front Office Manager with the smooth running of the Front Office shifts.
The selected candidate will provide outstanding guest service in order to create memorable experiences and by making emotional connections with the resort’s guests.
The selected candidate will also be responsible for supporting the Front Office associates with their duties including welcoming guests to the resort, check-ins and check-out duties, handling guest inquires, resolving and following-up on any guest issues.
In performing this role, the successful applicant must meet the following criteria:
In possession of a Diploma in Hospitality/ Accommodation Operation or equivalent
A minimum of 2 years work experience within the hospitality industry
Outstanding communication skills including fluency in English & in other languages
Excellent supervisory skills
Proficiency in the use of computer and preferably knowledge of Opera
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your
https://careers.marriott.com/front-office-shift-leader/job/6FED1144D5F3136288707C3EAE2B8FF6
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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