Services Sales Manager

Mondrian is a way of travel. With its groundbreaking design and progressive programming, it is a “must” destination for locals or travelers. Mondrian is always at the heart of the most exciting cultural scenes in the world, serving up innovation and creativity for everyone. Mondrian provides a playful framework so that guests and locals alike can immerse themselves in the culture of each city it inhabits. Perfectly nestled in the base of the glittering Hollywood Hills, Mondrian LA has made a name for itself as an icon in its own right. Enter through Mondrian’s 30-foot mahogany doors and settle into your luxurious retreat while discovering the wild within. Welcome to a world of effortless sophistication and vibrant culture.

Essential Duties & Functions:

• Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication
• Prepare correspondence to customers, internal booking reports and file maintenance.
• Participation in daily sales meeting, pre-convention meetings, training and other sales related meetings as required.
• Work with other departments within hotel to provide quality service to customers.
• Attend trade shows, community events and industry meetings
• Develop/maintain knowledge of market trends, competition and customers.
• Professionally represent the hotel in community and industry organizations and events.
• Participate as team player with all departments.
• Assist with reports and/or competition data collection.
• Maintain strong client relations and ensure that convention specifications are communicated and executed for a successful meeting experience for the meeting planner and attendees.
• Monitor and manage room blocks according to contract utilizing group history reports and information given by clients to maximize hotel revenue, making adjustments as necessary.
• Review sales contracts as well as other important information, i.e. room block, cut-off date, special concessions and attrition clauses and validate with client via turnover letter
• Monitor and enforce program deadline dates and work with clients to release meeting space not needed to maximize hotel revenues.
• Produce and distribute convention resumes.
• Distribute BEOs for group and affiliates.
• Accurately forecast group rooms and good food and beverage revenues for assigned groups and affiliate business within a 5% variance.
• https://careers.accor.com/global/en/job/catering-conference-services-sales-manager-in-qantas-lounges-by-accor-los-angeles-west-hollywood-jid-54125