Assistant Restaurant and Bar Manager

• 30 hours per week guaranteed
• $31 to $32 per hour
• 2 Positions

Mercure Queenstown Resort is a beautifully appointed 4-star hotel nestled on the hills overlooking stunning Lake Wakatipu and the Remarkables mountain range. With three diverse food and beverage outlets – Rises Restaurant, South Eatery, and our Lounge Bar – we offer memorable experiences in a truly spectacular setting.

We are seeking two experienced and motivated Assistant Restaurant & Bar Managers to join our Food & Beverage leadership team at Mercure Queenstown Resort. In this role, you will work closely with the Food & Beverage Manager to oversee the day-to-day operations of our outlets, including Rises Restaurant, South Eatery Restaurant, Lounge Bar, Room Service, and Conferencing & Events.

This is a hands-on leadership role where you will be responsible for ensuring smooth service delivery, maintaining high standards of guest satisfaction, and supporting the financial and operational success of the Food & Beverage department.

About the Role

• Provide leadership and operational coverage in the absence of the Food & Beverage Manager.
• Oversee daily service operations across restaurants, bar, room service, and conferencing to deliver exceptional guest experiences.
• Supervise, train, and coach Food & Beverage team members, ensuring service standards, presentation, and compliance are consistently met.
• Assist with workforce planning including rosters, performance management, and recruitment.
• Manage stock control, ordering, and cost management to achieve financial and operational targets.
• Collaborate with the Culinary and Sales & Marketing teams to coordinate menus, promotions, and events.
• Monitor guest feedback and implement service improvements.
• Ensure compliance with licensing, health & safety, hygiene, and hotel brand standards.
• Support financial performance by monitoring budgets, revenue, and cost efficiency.

About you

• A minimum of 3 years previous experience in a supervisory or assistant management role within a hotel restaurant or a high volume hospitality environment.
• Strong leadership of restaurant, bar and event operations, licensing regulations and cost control.
• Confident leading a team in a fast-paced environment and ability to motivate and develop a diverse team.
• Excellent leadership, organisational, interpersonal and communication skills.
• https://careers.accor.com/global/en/job/assistant-restaurant-and-bar-manager-in-mercure-queenstown-resort-queenstown-new-zealand-jid-65493