General Manager

Property Overview:

Situated in the lush surroundings between Suvarnabhumi International Airport and the city centre, Hilton Bangkok Suvarnabhumi Golf Resort & Spa is a 295 key resort with 3 F&B outlets, an executive lounge with function and meeting spaces offering direct views of the Summit Windmill Golf Club’s 18-hole course.

Role Description:

The General Manager at Hilton Bangkok Suvarnabhumi Golf Resort & Spa is responsible for managing daily hotel operations and providing overall leadership in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.

1. Champion Business Excellence

• Drive the hotel’s financial success and guest satisfaction by exceeding key performance indicators.
• Collaborate with Sales and Marketing to develop revenue generating strategies for the hotel
• Stay ahead of market trends and seize new opportunities

2. Lead with Vision

• Inspire a culture of excellence by providing strong leadership to all team members.
• Monitor and develop team member performance, particularly the executive team and department heads
• Foster a workplace where every team member thrives and contributes to the property’s collective goals

3. Elevate Guest Experience

• Manage operations with a keen eye for detail
• Monitor guest feedback and implement improvements as necessary to exceed guest expectations
• Deliver exceptional service to ensure every guest leaves with a desire to return

4. Financial Stewardship

• Develop and manage the hotel’s budget, including revenue forecasting, expense control and capital expenditures
• Regularly evaluate and analyze our financial landscape and adjust course to meet and surpass our financial objectives

5. Quality Assurance
6. https://jobs.hilton.com/apac/en/job/HOT0C0OS/General-Manager-Hilton-Bangkok-Suvarnabhumi-Golf-Resort-Spa