Front Desk Receptionist

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

AMAALA is situated along Saudi Arabia’s northwest coast and is home to some of the most diverse natural environments. Marking a new chapter for comprehensive wellness tourism, Four Seasons Resort and Residences AMAALA at Triple Bay will feature 220 keys comprising of rooms and suites, as well as villas with their own private pools, and 26 branded residential villas, all thoughtfully designed to offer breathtaking bay and sea views. The resort will include a luxury spa nestled within its garden of tranquility and inspiration featuring a sculptured waterfall. The Organic Spa Garden will be a focal point and treatment experience set to stimulate the senses, offering extensive therapeutic remedies including halotherapy, cryotherapy, and advanced skin therapies. For fitness enthusiasts, the property will offer a bespoke collaboration with fitness trainer Harley Pasternak to seamlessly merge high-performance training with the limitless potential of Triple Bay’s 300 hectares (741 acres) of untouched hills, wadis, and beaches. The pristine terrain includes trails perfect for canyoning and exploring the rugged cliffs and valleys. Guests and residents can also take part in an array of guided hikes, mountain biking, and equestrian bridle trails, or work on their game at the spectacular 27-hole oceanfront golf course.

About the Role
Join our pre-opening Front Office team as Front Desk Receptionist at Four Seasons Resort and Residences AMAALA at Triple Bay. Reporting to the Front Desk Supervisor, you will be among the first to welcome guests, ensuring a smooth check-in and check-out process, while supporting both pre-opening preparations and daily operations.

What You Will Do

• Assist with pre-opening tasks including system setup, guest database creation, and front desk procedures development.
• Welcome guests warmly upon arrival and manage check-in/check-out processes with efficiency and professionalism.
• Handle guest inquiries, requests, and concerns promptly, providing personalized service and local recommendations.
• Maintain accurate guest profiles and ensure correct billing and posting of charges.
• Collaborate with Concierge, Housekeeping, and other departments to meet guest expectations.
• Handle VIP guests and special requests with discretion and care.
• Support daily reporting and shift handover processes.
• Act as a brand ambassador for Four Seasons, embodying service excellence at every interaction.

What You Bring

• Previous experience in front desk, guest services, or luxury hospitality preferred.
• Pre-opening experience is an advantage.
• Strong communication and guest relations skills.
• Professional appearance and commitment to service excellence.
• Familiarity with PMS systems (Opera preferred).
• Suitable candidates must be eligible to work in Saudi Arabia. Fluency in Arabic and English is essential.

What We Offer

• Competitive salary in a tax-free environment.
• https://careers.fourseasons.com/us/en/job/REQ10354375/Front-Desk-Receptionist-Four-Seasons-Resort-and-Residences-AMAALA-at-Triple-Bay-Saudi-Arabia