Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
A Food and Beverage Manager is responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines. What will I be doing? As a Food and Beverage Manager, you are responsible for managing operations of all Food and Beverage outlets […]
The Hilton Anatole is seeking a creative Director of Restaurants and Bars to lead their food and beverage operations. The ideal candidate will be collaborative with the team, deliver service standards, and have a love of food and beverage. As a AAA 4-Diamond property spanning 45 acres and featuring over 1,600 luxurious rooms, 600,000 square feet of […]
JOB DESCRIPTION The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for a Director of Food and Beverage to lead the team! Located on 40 acres of lush tropical gardens, this Forbes 4-Star, AAA 4-Diamond property is consistently ranked among the world’s best resorts with 780 rooms, 100,000 square feet of banquet […]
B DESCRIPTION Join the team at Hilton Anatole in Dallas, TX! We are seeking a Senior Event Manager to oversee the planning and execution of large, intricate multi-day group events. This role offers a unique chance to be part of the only Hilton Managed property in Dallas. What will I be doing? As a Senior […]
JOB DESCRIPTION The iconic Waldorf Astoria property in New Orleans, The Roosevelt, is seeking a FT Barista to join the team! Our luxury hotel offers an unparalleled combination of Southern hospitality, world-class service and historic surroundings. As the centerpiece of the city, the hotel is located near the French Quarter and within walking distance to the city’s most vibrant […]