Reservations Supervisor

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Reservations Supervisor

The Fairmont Scottsdale Princess is Arizona’s largest and longest running AAA Five Diamond hotel, and we want you to help us stay iconic. The Princess offers luxury and world class hospitality with 750 guestrooms, more than 300,000 square feet of meeting space, four award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. Be a part of events like the WM Phoenix Open, Easter at the Princess, Summer at the Princess and Christmas at the Princess. The hotel features great benefits like PTO, matching retirement, travel discounts and more. This place really has it all – except for you!

What’s in it for you:

  • Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
  • Free meals at our on-site employee restaurant
  • Learning programs through our Academies designed to sharpen your skills
  • Great Medical and Dental benefits, including two employer-funded medical plans, meaning $0 premium if you enroll in the employee-only tier!401K, Direct Deposit etc.
  • Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!

 

Job Description

 

As a Reservation Supervisor, effective and engaging communication is the key when speaking to fellow Colleagues and Guests.

Reporting to the Reservations Sales Manager, responsibilities and essential job functions include but are not limited to the following:

  • Consistently offers professional, engaging and friendly service
  • Ability to communicate intelligently and effectively in person and over the phone
  • Communicate well with other departments; Speak using clear and professional language
  • Develop and maintain positive working relationships with others
  • Listen and respond appropriately to employee concerns and questions. Address issues as they arise
  • Define expectations, provide feedback, holding team accountable and showing appreciation
  • Train, schedule, counsel, motivate and coach employees. Support team to reach common goals.
  • Outgoing personality, comfortable approaching new people
  • Ensure uniform and personal appearances are clean and professional
  • Report all accidents, injuries, and unsafe work conditions to the Department Manager
  • Knowledgeable of any ongoing or upcoming activities or events within the hotel and destination
  • Welcome and acknowledge all guests, anticipate and address guests’ needs
  • https://careers.accor.com/global/en/job/reservations-supervisor-in-fairmont-scottsdale-princess-scottsdale-united-sta-jid-73417

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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