Event Sales

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The Event Sales and Business Development Manager is responsible for but not limited to –

• Managing a market in Event Sales and for confirming meetings and events to achieve monthly booking goals.
• Following confirming a definite meeting or event, servicing their definite groups, acting as a liaison between the hotel and clients, meeting/event planners and/or organization representatives, managing all logistics for these programs including but not limited to meeting and event logistics, menu planning, and billing arrangements.
• Being present for events to introduce Event Operations Team and support the operation team’s success.
• Actively conduct prospecting efforts to assist in generating new business opportunities for all revenue streams for hotel with a primary focus on the Group market segment as well as Event Sales and Business Travel partnerships.
• Assisting Event Services based on business levels and needs acting as a liaison between the hotel and clients, meeting/event planners and/or organization representatives, managing all logistics for these programs including but not limited to meeting and event logistics, menu planning, and billing arrangements.

The Event Sales and Business Development Manager is responsible for maximizing revenue opportunities (up selling food and beverage, upselling guest room needs, confirming meeting room rental, etc.), anticipating client needs and communicating all necessary and required details to the operations team, ensuring successful meetings/events.  Accountabilities also include establishing new accounts, generating revenue and profit, achieving optimum booking pace, maximizing guest service, and re-booking business.  Also responsible for conducting prospecting efforts to continue to build pipeline of business opportunities for hotel. Prospecting efforts will primarily be telephone-based with potential for participation in market blitzes or other local trade shows or client networking events.

EVENT SALES

• Responsible for achieving and exceeding monthly, quarterly and yearly personal sales goals and budget by driving the sale of food, beverage and rental revenue via meetings and events.
• Participates in daily lead meetings to maximize revenues and communicate potential new business.
• Accurately forecasts individual booking revenue and cancellations; accurately tracks consumption on all bookings.
• As assigned by deployment, establishes client base of organizations, associations, social and corporate businesses through direct outside and inside sales effort.
• Solicits and maintains ongoing contact with active accounts to promote repeat business; continuous contact with former accounts to uncover the need for additional meetings, events and catering services.
• Responds quickly to guest requests, in a friendly manner. Follows up to ensure guest satisfaction within 24 hours.

• Conducts tours of the hotel event space and guestrooms; entertains as necessary during selling and planning stages, as well as when otherwise appropriate.
• Discusses event/program requirements, calculates costs, negotiates price and prepares sales proposals; suggests menu modifications in response to customer needs, and upsells services and resources to clients whenever possible.
• Prepares contract agreements for any new business or in-conjunction business that may emerge following the original contract phase.
• Adjusts event space to ensure maximum potential revenues.
• Establishes payment methods for all events and master billed guestrooms; ensures all contracted deposits and pre-payments are completed on time.

• Manages assigned confirmed groups and events, as defined by deployment, including but not limited to meetings, social events, weddings and their associated room blocks.
• https://careers.accor.com/global/en/job/event-sales-and-business-development-manager-in-fairmont-copley-plaza-boston-boston-united-states-jid-70237