Chief Concierge

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Chief Concierge

Company Description

 

Discover the Sofitel Sydney Darling Harbour

Sofitel Sydney Darling Harbour welcomes guests into a world of luxury blending French Art de Vivre and local culture. The Flagship hotel boasts 590 rooms and suites, four vibrant bars and restaurants, a stunning, award winning outdoor infinity pool, state of the art gym overlooking the city skyline, exclusive top floor Executive Lounge and our well renowned luxurious spa.

Outstanding people make it all happen and we are committed to creating an energising, rewarding and exciting work environment. Become part of a culture that is dedicated to executing exceptional luxury experiences for our guests.

Inspiration, Recognition & Reward

As a valued member of our team, you will be immersed in a world of exceptional privileges and bespoke rewards. Enjoy unparalleled access to exclusive industry benefits across a global portfolio of luxury accommodation, fine dining, and curated lifestyle experiences. Indulge in daily privileges such as artisan coffee at a preferred rate and a specially crafted Ambassador dining menu, designed to elevate your everyday. To support your continued growth, we offer a distinguished learning platform, an elegant fusion of expert knowledge and tailored development, ensuring you flourish in a culture that celebrates excellence, sophistication, and personal ambition.

 

Job Description

 

As Chief Concierge, you will be the face of our hotel’s guest experience, anticipating needs, creating memorable stays, and setting the standard for personalised service. You will oversee the daily operations of the Concierge desk, lead and mentor a passionate team, and collaborate closely with all departments to ensure seamless guest satisfaction.

  • Lead, inspire, and develop a high-performing Concierge team dedicated to exceptional guest service.
  • Provide personalised recommendations and craft bespoke itineraries, reservations, and local experiences.
  • Maintain relationships with suppliers, partners, and local service providers.
  • Manage logistics such as transportation, special requests, luggage handling, VIP arrangements, and guest communications.
  • Ensure smooth coordination between Front Desk, Bell Desk, and other operational departments.
  • Uphold brand standards while continuously enhancing service quality and guest engagement.
  • Handle guest concerns with professionalism and a solutions-driven approach.
  • https://careers.accor.com/global/en/job/chief-concierge-in-sofitel-sydney-darling-harbour-sydney-australia-jid-75810

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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