Food and Beverage Bar Manager

Working for Hilton

Located on the shores of Lake Wakatipu, our lakeside resort features 5-star amenities including a 25 meter heated indoor pool, fitness center, eforea spa and outdoor terrace with lake views. Guests can sample the best of New Zealand cuisine at one of the multiple dining options and Pinot Pit by Wakatipu Grill serves a wide range of local wines.

Our unique location here in Queenstown offers our guests two hotels from the Hilton brand to choose from – Hilton Queenstown Resort & Spa and DoubleTree by Hilton Queenstown, and our Team Members get to work across both properties.

Hilton is a leading global hospitality company, covering the entire accommodation sector from luxury hotels and resorts to upscale, affordable properties. Hilton has a portfolio of 18 world-class global brands, over 6000 properties in 119 countries and territories and an award-winning customer loyalty program, Hilton Honors. And, our amazing Team Members are at the heart of it all!

What will I be doing?

As a Food and Beverage Bar Manager, you will be responsible for assisting with managing operations of Stacks to deliver an excellent Guest and Member experience. The Bar Manager will also be required to manage, train, and develop team members and work within all budgets.

Specifically you will perform the following tasks to the highest standards:

• Manage Food & Beverage service operations
• Maintain exceptional levels of customer service
• Recruit, manage, train and develop the Team
• Manage guest queries in a timely and efficient manner
• Drive sales to maximize budgeted revenue
• Assist to develop menus
• Be accountable for monthly stock takes
• Incentivise Team Members to maximize sales and revenue
• To pro-actively talk to Stacks customers, to build up relationships and drive revenue through loyalty and high service standards
• Evaluate guest satisfaction levels with a focus on continuous improvement

What are we looking for?

In your new role, you will be working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

https://jobs.hilton.com/apac/en/job/HOT0C3YI/Food-and-Beverage-Bar-Manager