Doorperson

As a leading hotel in the luxury market, Waldorf Astoria Beverly Hills is looking for a Doorperson to join this beautiful property!

This Forbes 5-Star, AAA 5-Diamond hotel has 170 rooms, 6,300 square feet of banquet space, and 4 food and beverage outlets. This includes 2 restaurants, lobby lounge, and in-room dining.

• Classification:Full-Time
• Shift: Various – must have availability to work weekends, weekdays, and holidays.
• Pay Rate: The pay rate for this position is $16.50 per hour. After successful completion of 9 months of employment, the pay rate will increase to 90%, per the collective bargaining agreement.

Want to learn more? Hotel Website, Instagram, Facebook

What will I be doing?

As a Doorperson, you would be responsible for greeting arriving and departing guests and directing entry traffic in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Greet arriving and departing guests, direct traffic at the main entrance and offer luggage assistance to guests
• Read luggage tags and provide claim tickets for accurate delivery of guest items
• Retrieve, move, place and store guest items including, but not limited to, packages, luggage and boxes from vehicles and the luggage storage area
• Arrange guest transportation (i.e. taxi cabs), as needed
• Respond to guest inquiries and requests and resolve guest issue in a timely, friendly and efficient manner

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality – We’re passionate about delivering exceptional guest experiences.
• Integrity – We do the right thing, all the time.
• Leadership – We’re leaders in our industry and in our communities.
• Teamwork – We’re team players in everything we do.
• Ownership – We’re the owners of our actions and decisions.
• Now – We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

https://jobs.hilton.com/apac/en/job/HOT0C1LH/Doorperson-Waldorf-Astoria-Beverly-Hills