With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we’re here: to delight our guests, Team Members, and owners alike.
The Assistant Outlet Manager assists the Outlet Manager with the management of the Restaurant, in line with prescribed Hilton policies and procedures.
What will I be doing?
As the Assistant Outlet Manager, you will be responsible for performing the following tasks to the highest standards:
• Maintain a high customer service focus by approaching your job with the customers always in mind.
• Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.
• Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.
• Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel.
• perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.
• Create an environment where everyone in the department and focus on “creating that special experience” to deliver exceptional customer service.
• Actively seek verbal feedback from customers and team members at each service period.
• Agree on and implement actions to make improvements to customer service.
• Positively deal with and learn from customer complaints and comments with follow-up and feedback to the Outlet Manager.
https://jobs.hilton.com/apac/en/job/HOT0BOPU/Assistant-Manager-Restaurant
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
JOB DESCRIPTION With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & […]
JOB DESCRIPTION オールデイダイニングマネージャーは、料飲のサービス部門のプレイングマネージャーとして活躍しながら、料飲部長（F&Bマネージャー）や、料飲次長（アシスタントF&Bマネージャー）と共にレストラン業務全般を監修しチームをリードするポジションです。 職務内容 -料理・飲料の品質（食品衛生含む）及びサービスのチェック -ゲストからの各種お問い合わせ対応（リクエスト、ご意見、苦情等のフォローアップを含む） -F&Bレポート作成のサポート -サプライヤーとのやり取りにかかるサポート -チームメンバーの勤怠管理サポート -チームメンバーのトレーニング 上記は主な業務の要約であり、これまでのご経験に応じて活躍いただける幅も広がります。 応募資格 -ホテルブッフェレストランでの実務経験をお持ちの方 -コミュニケーション能力に長けている方 -料飲部門でのスーパーバイザー、またはマネージャーの経験 -語学力 英語：ビジネスレベル（会話：ゲスト対応や社内会議ができる／読み書き：英語メールや 資料作成ができる） 日本語：ネイティブレベルの日本語力（日本語が母語でない方はJLPT1級必須） Save https://jobs.hilton.com/apac/en/job/HOT0BDHF/%E3%80%90%E3%83%92%E3%83%AB%E3%83%88%E3%83%B3%E4%BA%AC%E9%83%BD%E3%80%91%E3%82%AA%E3%83%BC%E3%83%AB%E3%83%87%E3%82%A4%E3%83%80%E3%82%A4%E3%83%8B%E3%83%B3%E3%82%B0%E3%83%9E%E3%83%8D%E3%83%BC%E3%82%B8%E3%83%A3%E3%83%BC%E3%80%80All-Day-Dining-Manager
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