This position is remote and based in Dallas, TX. Drive hotel performance and consistency through standards evaluations and quality processes in an assigned regional area for both: Franchise and CMH (Company Managed) hotels. Analyze guest feedback to identify areas of opportunity. Consult with hotel management and develop action plans by reviewing available data and recommending strategies for improvement. Support growth initiatives by delivering real time data from the field.
Drive hotel performance and consistency through standards evaluations and quality processes in an assigned regional area for both: Franchise and CMH (Company Managed) hotels. Analyze guest feedback to identify areas of opportunity. Consult with hotel management and develop action plans by reviewing available data and recommending strategies for improvement. Support growth initiatives by delivering real time data from the field.
Your day to day
Work with assigned portfolio of hotels to evaluate and document product quality levels through the use of the standardized Standards Evaluation process and software.
Schedule and conduct onsite visits with focus on hotel openings, standards Evaluations and re-visits in order to measure overall quality and consistency levels pertaining to brand standards, life safety, cleanliness, physical condition and design and construction.
Schedule and conduct Specialized Visits:
De-identification visits of hotels no longer in the system, to meet stipulations in the License Agreement
Incident reports to record physical damage and potential health concerns
Construction visits to deliver real-time data regarding building progress
Guest satisfaction focused visits to increase hotel performance
Participate in any assigned projects
Consult with hotel management and/or ownership on opportunities to drive consistency, improve physical condition and service levels.
Develop action plans as a guide for hotel management/ownership; listing any opportunities and actions required for improvement along with target dates for completion.
Prepare and provide short recap to internal business partners, recapping the hotel visit, findings and recommendations.
What we need from you
Bachelor’s Degree in Business, Hospitality Hotel Administration, or a relevant field of work, or an equivalent combination of education and work-related experience.
Minimum 3 to 5 years progressive work-related experience in hotel operations or equivalent preferred. Demonstrating proficiency in multiple disciplines/processes related to the position.
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
JOB DESCRIPTION Join Conrad Indianapolis and Waldorf Astoria Atlanta Buckhead as their next Complex Director of Revenue Management. The role is open to remote location, but onsite is preferred. The ideal candidate will lead revenue strategy for two iconic luxury hotels located in the heart of vibrant, walkable destinations—each offering distinctive amenities, elevated design, and world-class […]
Company Description Novotel Jakarta Cikini is strategically located in Cikini, the heart of Jakarta. Close to Taman Ismail Marzuki, Metropole, and Dr. Cipto Mangun Kusumo Hospital. The 245-room hotel features Food Exchange Restaurant with ideal offerings for business and meeting purposes. It provides free bicycles, private parking, an outdoor swimming pool, and a fitness […]
Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes […]
Company Description Join the Accor Group, an ecosystem of over 5,500 hotels,10,000 restaurants, and lifestyle destinations in 110 countries. As one of our 5,000+ Corporate Heartists®, come pursue your passion to the vibrant rhythm of the hospitality industry. With us, your personality is valued, your opportunities for growth know no boundaries. Every action you […]
Company Description We are looking for a Sales Coordinator to join the re-opening of the famed Delano Miami Beach. Set to open its doors in 2026, Delano Miami Beach will fuse historic charm with contemporary luxury, reflecting a reimagined experience that pays homage to the original visionary concept. Comprising 171 rooms and distinct food and beverage concepts, […]
