Catering Coordinator

About the role:
The Catering Coordinator is responsible for for providing administrative support to the Catering team while being familiar with all aspects of the catering services planning process.

What you will do:

• Receive and respond to incoming telephone calls in accordance with Four Seasons Standards.

• Prepare accurate written correspondence including letters, contracts, proposals, reports, Banquet Event Orders (BEO), schedule of events, printed menus, and e-mails.

• Maintain information systems, which include but are not limited to menu input, average check update, BEO, merge document templates, assigning inquiries in different platforms.

• Run and distribute daily, weekly, and monthly reports as required by the Catering & Conference Services team.

• Support managers by coordinating site inspections, menu tastings, and internal communication with operational departments.

• Assist clients in the absence of a Catering or Conference Services Manager, providing prompt, professional, and solution-oriented service.

• Ensure event spaces and collateral are presentation-ready, reflecting luxury brand standards.

• Communicate effectively with Banquets, Culinary, Rooms, and other operational teams to relay client needs and special requests.

• Provide general administrative support and perform the duties of other team coordinators when required.

What you will bring: 

• Prior administrative experience, preferably in a luxury hotel or resort.

• Excellent personal presentation and interpersonal skills.

• Ability to handle a large volume of telephone calls in an efficient and courteous manner.

• Strong time management skills: ability to multi-task, set priorities, and adjust to changing conditions. Willing to work in a fast-paced environment.
• https://careers.fourseasons.com/us/en/job/REQ10357869/Catering-Coordinator