An Executive Lounge Attendant provides Guests an attentive and hospitable experience throughout their stay by responding efficiently to their enquiries and anticipating their needs.
Summary of Responsibilities:
As an Executive Lounge Attendant, you will contribute to the first impressions of our Guests by performing the following tasks to the highest standards:
• Welcome Executive Guests on arrival and assist throughout their stay, responding promptly and efficiently to enquiries and any concerns.
• Conduct daily inventory checks of food, beverages, cutlery, glassware, and other lounge amenities to ensure availability and readiness.
• Maintain a consistently high standard of cleanliness and presentation in the lounge, creating an inviting, quiet, and exclusive atmosphere.
• Operate coffee machines, toasters, and other small appliances, performing basic troubleshooting and daily maintenance as needed.
• Stay well-informed about all hotel services, VIP requests, and special events to provide up-to-date information and support.
• Demonstrate knowledge of local attractions, landmarks, and external locations to assist Guests with recommendations.
• Exhibit a proactive and professional demeanor with a strong focus on hospitality and exceptional Guest service.
• Act as one team and share insights with Front Office for an exceptional experience
• Comply fully with hotel security policies, fire regulations, and all health and safety legislation.
• Carry out tasks as assigned by the Executive Lounge Manager or Coordinator with diligence and care.
• Contribute to the team’s success by performing duties in an environmentally conscious and sustainable manner.
• Apply previous Food & Beverage experience to support smooth and high-quality lounge operations.
• Proactively engage with Guests to deliver service that reflects Hilton’s unwavering commitment to excellence.
• Learn and remember individual Guest preferences to consistently create personalized and memorable experiences.
https://jobs.hilton.com/apac/en/job/HOT0C72S/Executive-Lounge-Attendant-Full-Time-Toronto
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
The DoubleTree by Hilton Hotel Kansas City – Overland Park is looking for a Banquet Captain to join their team! Located in the heart of the Overland Park business district, one mile from Corporate Woods Office Park, our hotel offers 356 guest rooms, 18,239 sq. ft of event space and several unique dining options. Check us […]
The Terrace on 10 Bartender ensures the bar and service stations are impeccably set, maintains par levels and product quality, prepares espresso drinks and cocktails to recipe and standard, and completes accurate POS transactions and cash handling. You protect the serene, adults‑only ambiance, support access‑control standards, and uphold Hilton, Aruba health regulations, HACCP, and responsible alcohol […]
Waldorf Astoria is looking for a Bar Manager to join the food and beverage team in Chicago’s Gold Coast! This Forbes 4-Star property located in downtown Chicago has a Parisian-style charm with 318 rooms, 8,500 square feet of banquet space, and 4 food and beverage outlets. This includes a restaurant, cocktail lounge, cafe and in-room dining. In this role, […]
An Executive Lounge Supervisor is responsible for the satisfaction of executive Guests throughout their stay at the hotel by ensuring that enquiries receive responses and advice and information is delivered when requested. What will I be doing? As an Executive Lounge Supervisor, you are responsible for the satisfaction of executive Guests throughout their stay at […]
Join us in creating a legacy within a brand you can stay inspired with a team that will become family! The newest Conrad Hotel in Hilton’s luxury portfolio is open in Orlando. As one of the most celebrated openings of 2024, be part of the legacy as a Restaurant Supervisor! Why join the Conrad brand? The modern luxury concept empowers you to deliver: Personalized […]
