Senior Events Manager

The Signia by Hilton La Cantera Resort & Spa—set atop the scenic rolling hills and majestic live oaks of the Hill Country—offers a tranquil yet sophisticated retreat with 140,000 sq. ft. of elegant event space, a luxury spa, multiple outdoor pools, a dedicated kid’s camp, and an 18-hole championship golf course. They are looking to add a Senior Event Manager to join their team!

What will I be doing?

As a Senior Event Manager, you would be responsible for executing written sales agreements for large-scale and complex full-service meetings, conventions and events and the successful execution of such events in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Execute written sales agreements for large-scale and complex full-service meetings, conventions and events with more than 300 cumulative room nights
• Negotiate terms and pricing of vendor partner agreements and service agreements with companies and organizations affiliated with group business
• Maintain relationships among the customers, their representatives and the hotel to ensure full participation in servicing accounts
• Initiate verbal and written communication with customers and hotel departments outlining details and specifics of the event including, but not limited to, payment structure, room block management, food and beverage, public room rental, exhibit hall fees, incremental and affiliate revenue streams, performance damages and master billing process
• Partner with operations departments
• Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counseling and evaluations and delivering recognition and reward
• Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
• Recruit, interview and train team members

What are we looking for? 

• 4 year’s event management experience handling large groups within the hotel industry
• Experience with Delphi Amadeus Salesforce FDC program is highly preferred

Shift Pattern: Flexible scheduling is required based on groups in house

The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to pay when you need it through DailyPay

• Medical Insurance Coverage – for you and your family
• https://jobs.hilton.com/apac/en/job/HOT0C8QN/Senior-Events-Manager-Signia-by-Hilton-at-La-Cantera-Resort-Spa