Human Resources Manager

Radisson Hotel Group is one of the world’s largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

We are currently seeking a Human Resources Manager to join our vibrant team.. At Radisson Collection Resort Galle, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.

As a Human Resources Manager, you infuse our HR team with a unique blend of strategic vision, a commitment to fostering a positive workplace culture, and an unwavering dedication to the personal and professional growth of our talented workforce.

• Ensures the smooth running of the Human Resources Department, where all areas of responsibility are managed and delivered to the highest levels.
• Works proactively to maximize the guest service and the team experience, delivering a positive and responsive approach to enquiries and problem resolution.
• Develops and implements plans where human resources initiatives & hotel targets are achieved.
• Works with key stakeholders, effectively managing and reviewing the life cycle of the team within the hotel, fostering a culture of growth, development and performance.
• Owner of the Human Resources budget and training plan, where together with management, facilitates the evaluation of team performance.
• Builds and maintains effective working relationships with all key stakeholders and business partners.
• Reviews and scrutinizes employee resourcing, compensation, employee development, training and succession plans, providing recommendations that will enhance performance and provide added value to the individual and the company.
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.

• Experience with the hospitality industry is a must
• Proven experience in HR with strong problem-solving capabilities.
• Excellent leadership skills with a hands-on approach and lead-by-example work style.
• Commitment to exceptional guest service with a passion for the hospitality industry.
• Ability to find creative solutions, offering advice and recommendations.
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy.