Director of Marketing Communications

JOB DESCRIPTION

The Opportunity

Step into a pivotal leadership role where luxury meets innovation. As Director of Marketing & Communications, you will be the architect of Conrad Singapore Marina Bay’s brand story — shaping how the hotel is seen, experienced, and remembered. This is your chance to drive commercial success while positioning the property as Singapore’s premier destination for milestone moments, from glamorous weddings to world-class conferences.

What You’ll Do

• Lead with Vision: Design and execute a fully integrated marketing and communications strategy that fuels revenue growth, elevates brand equity, and amplifies Hilton Honors contributions.
• Be the Storyteller: Craft compelling narratives and sales enablement materials — presentations, proposals, digital assets — that resonate with corporate clients, MICE planners, and couples seeking unforgettable celebrations.
• Own the Digital Stage: Drive engagement across all owned channels — website, CRM, email, and social media — ensuring every touchpoint reflects the hotel’s luxury positioning.
• Champion Social Media: Define and deliver a bold social strategy that sparks conversation, builds advocacy, and keeps Conrad Marina Bay at the center of Singapore’s lifestyle scene.
• Guard the Brand: Protect and elevate Conrad’s voice and visual identity, ensuring consistency across every guest-facing moment, from pre-arrival inspiration to post-stay loyalty.
• Shape Perception: Oversee PR, media relations, influencer collaborations, and agency partnerships to strengthen share of voice and reputation.
• Deliver Results: Track, analyze, and report on marketing effectiveness using KPIs such as ROAS, CTR, CPC, and conversion — ensuring every campaign drives measurable impact.
• Lead with Purpose: Inspire, coach, and develop a high-performing Marketing & Communications team, fostering creativity, collaboration, and accountability.

Key Outcomes

https://jobs.hilton.com/apac/en/job/HOT0C9ZY/Director-of-Marketing-Communications-Conrad-Singapore-Marina-Bay