Job Summary
Manage the relationship, saturation, and penetration of a portfolio of accounts based on the allocated geographical market. Ensure business is turned over properly and in a timely fashion for proper service delivery. Assist in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Serve as a Rosewood Doha ambassador to the customer, with system-wide responsibility.
Essential Duties and Responsibilities
- Pro-actively hunt for new business from within the allocated geographical market as well developing and managing relationships with the existing account base.
- To be extremely well versed on the facilities and benefits of Rosewood Residences as they apply to individual market segments.
- To be fully conversant with all business units within the Residence and be comfortable in presenting the core unique selling propositions for each unit.
- To understand the nature of the competitive market, to research and compile intelligence on selected markets and accounts to understand the buying behaviour of customers and the criteria for their
Residence selection.
- To plan sales call activity to optimize revenue conversion based on key selling priorities determined and agreed with the Director of Sales.
- To present weekly and monthly sales account reports to the Director of Sales and Marketing that accurately reflects sales account management and the performance of designated accounts.
- To prepare presentations and reports for and attend key performance meetings i.e. Revenue meetings.
- To capture timely and relevant customer data in appropriate Sales databases and to ensure data integrity is in accordance with Rosewood Doha data capture standards.
- Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue Identifies new business to achieve personal and location revenue goals.
- Understand the overall market – competitor’s strengths and weaknesses, economic trends, supply, and demand. Close the best opportunities for the location based on market conditions and location needs.
- Reach and exceed room night and revenue targets.
- Think creatively to develop and design new ideas, applications, relationships etc., to continue driving business.
- Conduct continuous client entertainment, familiarisation trips and weekly client appointments.
- Set a positive example for guest relations. Interact with guests to obtain feedback on product quality and service levels.
- Contribute to the strategy and planning activities of the sales function.
- Work closely with the Sales Team, focusing on lead conversion and key
- https://careers.rosewoodhotelgroup.com/en_US/careers/FolderDetail/Doha-Qatar-Ad-Daw-ah-Qatar-RWDHA-Sales-Manager-Residences/428491
