Bellperson

At the Rimrock, we create more than luxury experiences, we create moments that move people. Guided by Wellness, Adventure, and Culture, our Heartists live and work in one of the most inspiring places on Earth, delivering hospitality with purpose and heart. Here, every day brings connection, growth, and unforgettable memories, on and off the clock.

Live boldly. Work with heart. Stay moved.

https://www.rimrockcareers.com/

This role is about more than moving luggage, it’s about creating trust, reassurance, and ease from the moment our guests arrive. As a Bellperson, you are the first impression and a steady presence throughout their journey. With a natural service orientation, attention to detail, and calm professionalism, you ensure that every guest interaction is smooth, thoughtful, and memorable.

Start Date: May/June 2026
Contract Type: Full-Time
Pay Rate: $21 per hour

Key Responsibilities 

Guest Connection 

• Warmly greet and farewell guests, assisting with luggage, transportation, and parking.
• Escort guests to rooms, introducing resort amenities and services with confidence and clarity.
• Provide accurate information and thoughtful recommendations on local wellness, culture, and adventure experiences.
• Respond promptly to guest requests, ensuring their comfort and convenience at every stage.

Operational Excellence 

• Safely handle guest luggage, packages, and special belongings with care and discretion.
• Support guest services including valet parking, ski/gear storage, shuttle transfers, and amenities.
• Safely operate hotel vehicles, from luxury cars to 20-passenger shuttles.
• Maintain an orderly, polished atmosphere in lobby and public areas.
• Adhere to all Rimrock safety, security, and service protocols with precision and consistency.

Team & Culture 

• Collaborate with Front Office, Concierge, and Valet teams to deliver seamless guest journeys.
• Work steadily and reliably in both predictable and peak periods.
• Embody Rimrock values of connection, growth, and authenticity in every interaction.

https://careers.accor.com/global/en/job/bellperson-spring-summer-start-2026-in-the-rimrock-resort-hotel-banff-banff-canada-jid-86036