Concierge

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Concierge

  • Handle Basin reservations, respond to guest inquiries via phone and email, and monitor voicemail to ensure timely responses.
  • Work closely with Fairmont Spa concierge to provide guests with additional treatment options
  • Meet booking quotas, promote hotel services and spa amenities, and develop product knowledge to assist with treatment selection and retail sales.
  • Generate and audit daily reports, maintain office records, and ensure reservation accuracy.
  • Assist with Facility attendants and Lounge servers as needed during peak times
  • Other Duties as assigned

 

Qualifications

 

  • Previous reservations or sales experience is an asset
  • Opera Property Manager System (PMS) and Central Reservations System (CRS) experience an asset
  • Book4Time booking system experience an asset
  • Must display strong communication, analytical, organizational and administrative skills to be able to deal with multiple priorities simultaneously
  • Strong computer skills with a working knowledge of Word, and Excel
  • Must be willing to work shifts (including split shifts) and varied days off on occasion and able to stand for long periods of time.
  • Must be able to lift up to 20lbshttps://careers.accor.com/global/en/job/basin-glacial-waters-concierge-in-fairmont-chateau-lake-louise-lake-louise-canada-jid-87466

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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