We are seeking a dynamic and strategic Learning & Development Manager to drive a strong learning culture and build organisational capability within a luxury hospitality environment.

This role partners closely with business leaders to design impactful development programmes, strengthen succession pipelines, and attract future hospitality talent.

Key Responsibilities

• Develop and execute the annual Learning & Development strategy aligned with business goals.
• Identify competency gaps and design targeted training programmes to enhance performance and leadership capability.
• Manage the training budget and optimise government funding initiatives.
• Oversee corporate training, in-house WSQ programmes, brand training, and e-learning platforms.
• Ensure completion of mandatory training and regulatory compliance requirements.
• Lead internship, traineeship, and management trainee programmes in partnership with educational institutions.
• Act as liaison with government agencies on training grants, audits, and accreditation matters.
• Drive colleague engagement initiatives, including the annual engagement survey and service excellence programmes.

Requirements

• Degree or Diploma in HR, Hospitality, Organisational Development, or related discipline.
• Minimum 5 years of relevant experience in Learning & Development, preferably in hospitality.
• ACTA / Certified Train-the-Trainer accreditation preferred.
• Strong knowledge of WSQ framework and government-funded training schemes.
• Proven ability to design, facilitate, and evaluate impactful learning programmes.
• Strong stakeholder management, communication, and organisational skills.

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESShttps://careers.accor.com/global/en/job/learning-and-development-manager-in-fairmont-singapore-singapore-jid-88397