At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Iconic elegance in Milan’s most fashionable neighbourhood. . A 15th-century convent turned sophisticated garden retreat, Four Seasons Hotel Milano is a haven in the centre of Milan’s Fashion District. Fall asleep under frescoes in high-ceilinged rooms, dine on authentic Italian dishes on the airy veranda and recover from a day of shopping and sightseeing with a massage in our sleek, modern Spa.
About the role:
The Host(ess) is the first interaction for guests in our Restaurants, and is the designer of memorable experiences. This role is dedicated to providing exceptional quality and service to our guests. This role is part of the Zelo Restaurant, reporting into the Restaurant Manager.
What you will do:
Welcome guests and provide exceptional service during their dining experience in collaboration with a team of servers
Manage the host stand, review the reservation book and make recommendations as to the setup of the table sections
Ensure cleanliness of each section of the dining rooms and make necessary improvements as well as check each table prior to opening to ensure its proper set
Develop a complete working knowledge of the menus, menu ingredients and restaurant information
What you bring:
One to two years’ previous experience in Food & Beverage outlet; previous employment experience within a luxury Hotels is considered an asset
Ability to operate computer equipment and other food & beverage computer systems
Strong communication skills
What we offer:
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Dry Cleaning for Employee Uniforms
Meals available at our Employee Restaurant
https://careers.fourseasons.com/us/en/job/REQ10374727/Guest-Relations-Zelo-Restaurant
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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